During times of crisis such as natural disasters or public disruption, municipally elected officials find themselves at the front line and facing the expectations of providing up to date and useful information to their communities. This interactive, one-day course will teach participants how to manage all aspects of crisis communications during an emergency or large-scale event. Participants will learn how to be comfortable with managing local, national, digital and social media to get messages heard. This educational opportunity will provide attendees with techniques to effectively and proactively communication with the community and media.